Role signals
Customer support
About this role
Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?
Start your career in Greece and work for Netflix, one of the world's leading entertainment services!
Pack your bags for Athens and kick-start your career.
What you will do
- Communicating through chat & phone with subscribers
- Answering how-to questions about payment
- Troubleshooting streaming and content issues
- Assisting subscribers with howto questions & navigating on Netflix
Requirements
- Excellent communication skills in German
- C1/C2 English skills
- Bachelor’s degree (preferred)
- Minimum 6 months of relevant customer care experience
- General understanding of online marketing products/services being supported
- Excellent communication skills
- EU Passport
- Relocation to Greece
Benefits
- Excellent salary
- 14 salaries per year
- Monthly performance bonus (up to 145€ gross)
- Relocation package covered
- Athens based position (w ork from home policy)
- International career in a multicultural environment
- Training and familiarization phase
- Opportunity to grow in a multinational company
Only CVs in English will be reviewed