Role signals
Customer support
About this role
Are you a dynamic Danish speaker with a flair for fashion?
How about stepping into the role of a Danish Customer Support Representative for Zalando, a leading European online retailer renowned for its wide range of shoes, clothing, and beauty products, serving customers and brands across 25 countries?
The best part is that you can make Greece your new home, with the option to work remotely from any picturesque corner of this stunning country!
What you will do
- Communicating through chat & phone with customers
- Answering how-to questions
- Troubleshooting customers' issues
- Create an amazing experience that customers value
Requirements
- The role of a Danish Customer Support Representative requires:
- Native level of Danish
- Advanced level of English
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Relocation to Greece
- EU Passport holder
Benefits
What you'll gain:
- Competitive salary + Monthly Performance Bonus
- Flexible working hours from Monday to Friday
- Full training (paid)
- Possibility to gain working experience and career opportunities
- Work from home, anywhere in Greece
- Health benefits and work-life balance
- Wellbeing – “Feel Good Program” activities