Role signals
Customer support
About this role
Are you fluent Swedish speaker with a passion for fashion?
Are you willing to work as a Swedish Customer Support Representative for Zalando, a leading European online retailer of shoes, clothes and beauty products, which connects customers and brands in 25 countries?
What you will do
- Communicating through chat & phone with customers
- Answering how-to questions
- Troubleshooting customers' issues
- Create amazing experience that customers value
Requirements
- The role of a Swedish Customer Support Representative requires:
- Native level of Swedish
- Advanced level of English
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- EU Passport holder
Benefits
What you'll gain:
- Monthly salary 1300€
- Monthly Performance Bonus
- 14 salaries per year
- Complete relocation support (flight ticket to Greece, 2-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
- Full-time job (5 working days per week, 8-hour shifts)
- The best commissions in the market
- The possibility of learning with the best team
- Excellent career opportunity in a multinational industry leader