Jr CS Account Manager (German Speaker)

About this role

Salary Starting from €23,000 Gross/Year subject to Skills, Experience and Location.

Not Your Typical Workplace

Tired of the 9-to-5 grind? Imagine a World without borders, where opportunities are endless. That's the future of work, and what we are building at WorkMotion. Our remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions. Fast-paced, people-driven, and globally connected — we empower businesses to build teams without borders.

More Than a Role

We don’t just need a Junior Customer Success Manager — we need a relationship builder and strategic advisor. We’re looking for someone who gets their energy from building trusted partnerships, navigating complexity, and driving long-term impact within high-value accounts, while keeping a sharp, analytical focus on how their work delivers real business impact.

This isn’t a role for someone who wants to stay in their lane. You’ll be at the center of it all —supporting account strategy, driving proactive engagement, and influencing customer outcomes — ensuring everything you touch is data-informed, relationship-driven, and commercially aligned with our wider goals.

You won’t be a solo operator. You’ll collaborate with Sales, Operations, Legal, Finance, and Product teams, bringing everything together to ensure consistency, impact, and momentum across the board.

Where Responsibility Meets Real Opportunity

As a Junior CSM, you will:

● Own and support the success of a high-value client portfolio

● Drive structured account planning and proactive engagement, identifying risks and expansion opportunities

● Manage executive-level stakeholders and complex multi-country setups

● Monitor account health and metrics, ensuring long-term growth and retention

● Coordinate cross-functional initiatives to resolve escalations and optimize the client experience

What we are looking for

● Minimum 1 year work experience in Customer Success, Sales or Business Development Representative roles

● Language: Native German. English: excellent verbal and written communication abilities.

● Energetic, Motivated: Displaying enthusiasm and a proactive attitude that drives engagement and inspires confidence in clients and team members

● Diligent Documentation: maintaining thorough and accurate records

● Customer-Centric Mindset: Every client matters!

● Relationship Building: develop and maintain strong relationships with clients to enhance trust and satisfaction

● Time Management: capable of prioritizing tasks dynamically and efficiently to meet client needs

● Team Collaboration: work effectively with cross-functional teams to enhance client satisfaction

● Negotiation and influencing skills

• Bonus Points If You Bring
• ● System Knowledge: familiarity with CRM tools like Hubspot and Salesforce
• ● Experience in delivering product demonstrations and presentations.
• ● Experience with mid-market or enterprise clients
• Not Your Typical Team…
• We’re a team of motivated, and fully distributed crew that proves "remote" doesn't mean "disconnected."

We don’t just “work” together — we create, challenge, and grow together. If you’re looking for an environment where your ideas are welcomed, your voice is heard, cross-collaboration on bold strategies thrive on collective brainpower and high-energy teamwork you’ll feel right at home.

• The Perks of Being Here

● Global, remote, and thriving: We're a global team of talented individuals spread across 26 countries. Our WorkFlex program lets you work from anywhere, anytime. Whether it's a beachside office or a cosy home office, the choice is yours.

• ● Your well-being is our priority: We know mental health matters, which is why we offer a dedicated Well-Being Day—a full day off just to recharge and relax.
• ● Get fit and stay active: Whether it’s yoga, weightlifting, or a quick jog—work out on your terms, at a discount with our subsidised gym memberships.

● Learn, grow, and develop: We believe in constant growth. With our Training & Development Allowance, you’ll have all the opportunities you need to keep expanding your skills and knowledge.

• ● Stay connected: Take part in exciting annual team meetups!
• ● Diversity is our superpower: We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.
• *Benefits vary depending on location due to local laws and regulations. At WorkMotion, we’re proud to be an equal opportunity employer.
• If you need any accommodations during the recruitment process, just let our Recruitment Team on Jobs@WorkMotion.com . We’re here to support you every step of the way!