Account specialist Amazon

About this role

We're looking for an Amazon Account Specialist with hands-on experience managing both Seller Central (3P) and Vendor Central (1P) accounts.

In this role, you'll be responsible for the day-to-day management of multiple Amazon brands, including catalog operations, account health, compliance, advertising support, and performance optimization. We're looking for someone who is detail-oriented, proactive, and able to work independently in a remote environment.

Responsibilities

• Manage Amazon Seller Central (3P) and Vendor Central (1P) accounts.
• Create and maintain product listings, variations, flat files, and catalog content.
• Handle Amazon Seller Support cases, account issues, suspensions, and appeals (POAs).
• Monitor account health and ensure compliance with Amazon policies.
• Support Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.
• Optimize listings through keyword research, titles, bullet points, and backend search terms.
• Manage Brand Registry assets, including A+ Content and Brand Story.
• Prepare reports and communicate account performance and ongoing initiatives.
• Stay up to date with Amazon platform changes, policies, and best practices.

Requirements

• Must Have
• 3+ years of hands-on experience managing Amazon Seller Central accounts.
• Experience working with Amazon Vendor Central (1P).
• Strong understanding of Amazon catalog management, compliance, and account health.
• Experience handling Seller Support cases, listing issues, and account reinstatements.
• Written English at a B2 level or higher.
• Strong analytical and organizational skills.
• Ability to manage multiple accounts simultaneously.
• Excellent written communication skills.

Nice to Have

• Experience with FBA and FBM operations.
• Knowledge of Amazon SEO and listing optimization.
• Experience supporting Amazon Ads campaigns.
• Familiarity with Brand Registry and A+ Content.
• Proficiency with Excel or Google Sheets (formulas, filters, pivot tables).
• Experience using AI tools (such as ChatGPT or similar) to improve workflows, reporting, or content creation.
• What We're Looking For
• Strong attention to detail.
• Ability to work autonomously in a fully remote environment.
• Structured communicator who provides clear updates and recommendations.
• Ownership mindset and proactive problem-solving.
• Ability to prioritize multiple projects while maintaining accuracy.
• Comfortable working with confidential information across multiple brands.