Role signals
Customer support
About this role
Are you a German speaker eager to spend this summer while working on one of the most beautiful islands in Greece ?
On behalf of our client, we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & represent one of the biggest companies!
Are you ready for your next adventure? For further info, read below!
Responsibilities
- Manage incoming calls and customer service inquiries by telephone and email
- Provide accurate, valid, and complete information
- Identify and assess customers’ needs to achieve satisfaction
- Keep records of customer interactions, process customer accounts, and file documents
- Take the extra mile to engage the customer
Requirements
- Native /near-native level in German
- B2 level English skills
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize, and manage time effectively
- Exceptional problem-solving and ability to respond to different types of characters
- Adaptive skills and team spirit
Benefits
- Competitive salary (14 salaries per year)
- Performance-based bonus
- 200ΕUR upon training completion
- 300EUR after 3 months of employment
- Relocation covered
- Work from home (remote) only if located in Greece
- Health package
- Equipment provided
- Paid training and development opportunities
- Multicultural and modern working environment